📋 Terms & Conditions

Please read these terms carefully before using our services

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Last Updated

January 15, 2025 | Version 2.1

Welcome to Apache Pizza

These Terms and Conditions ("Terms") govern your access to and use of the Apache Pizza website, mobile applications, and services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

Apache Pizza reserves the right to modify these Terms at any time. We will notify users of any material changes by updating the "Last Updated" date at the top of this page. Your continued use of our Services after any changes constitutes your acceptance of the new Terms.

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1. Acceptance of Terms

By accessing, browsing, or using the Apache Pizza website, mobile application, or any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy and Cookie Policy.

  • You must be at least 16 years of age to use our Services independently
  • If you are under 16, you may only use our Services with parental or guardian consent
  • By placing an order, you confirm that you have the legal capacity to enter into a binding contract
  • You agree to provide accurate and complete information when creating an account or placing orders
  • You are responsible for maintaining the confidentiality of your account credentials

Important: If you are ordering on behalf of another person or organization, you represent that you have the authority to bind that person or organization to these Terms.

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2. Use of Services

Our Services are provided for your personal, non-commercial use. You agree to use our Services only for lawful purposes and in accordance with these Terms.

You agree NOT to:

  • Use our Services in any way that violates any applicable law or regulation
  • Attempt to gain unauthorized access to any part of our Services, systems, or networks
  • Use any automated system, including robots, spiders, or scrapers, to access our Services
  • Interfere with or disrupt the integrity or performance of our Services
  • Transmit any viruses, malware, or other malicious code
  • Impersonate any person or entity or misrepresent your affiliation with any person or entity
  • Collect or store personal data about other users without their consent
  • Use our Services for any commercial purpose without our prior written consent

Warning: Violation of these terms may result in immediate termination of your access to our Services and may subject you to civil and criminal penalties.

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3. Ordering & Payment

When you place an order through our Services, you are making an offer to purchase our products. We reserve the right to accept or decline any order at our discretion.

Order Process:

  1. Browse our menu and add items to your cart
  2. Review your order and provide delivery information
  3. Select your payment method and complete payment
  4. Receive order confirmation via email or SMS
  5. Track your order through our app or website

Payment Terms:

  • All prices are displayed in Euros (€) and include applicable VAT
  • We accept credit cards, debit cards, cash on delivery, and approved digital payment methods
  • Payment must be received in full before order processing (except cash on delivery)
  • Delivery charges may apply based on your location and order value
  • Promotional codes and discounts are subject to specific terms and conditions

Pricing Errors: In the event of a pricing error, we will contact you before processing your order. You may choose to proceed at the correct price or cancel your order for a full refund.

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4. Delivery & Collection

We strive to deliver your order within the estimated time provided at checkout. However, delivery times may vary based on factors beyond our control.

  • Delivery is available within our designated delivery zones
  • You must provide accurate delivery information including address and contact number
  • Someone must be available to receive the delivery at the specified address
  • We are not responsible for delays caused by incorrect information or inaccessible delivery locations
  • Collection orders must be picked up within the specified timeframe
  • Uncollected orders may be disposed of after 30 minutes without refund
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5. Cancellations & Refunds

We understand that circumstances may change. Our cancellation and refund policy is as follows:

  • Orders may be cancelled within 5 minutes of placement for a full refund
  • Once food preparation has begun, cancellation may not be possible
  • If you receive an incorrect order, please contact us immediately for resolution
  • Refunds for quality issues must be reported within 24 hours of delivery
  • Refunds are processed within 5-10 business days to the original payment method
  • Promotional items and discounts are non-refundable

Note: Due to food safety regulations, we cannot accept returns of food products. Please inspect your order upon delivery and report any issues immediately.

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6. Intellectual Property Rights

All content on our Services, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and software, is the property of Apache Pizza or its content suppliers and is protected by Irish and international copyright, trademark, and other intellectual property laws.

Trademarks:

  • Apache Pizza®, the Apache Pizza logo, and all related names, logos, and product names are trademarks of Apache Pizza
  • Unauthorized use of our trademarks is strictly prohibited
  • All other trademarks displayed on our Services are the property of their respective owners

Permitted Use:

  • You may view and download content for personal, non-commercial use only
  • You may not modify, copy, distribute, transmit, display, or sell any content without our prior written consent
  • You may not use our content for any commercial purpose
  • You may not remove any copyright or trademark notices from our content
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7. User Accounts

When you create an account with us, you must provide accurate and complete information. You are responsible for:

  • Maintaining the confidentiality of your account password
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use of your account
  • Ensuring your account information is current and accurate

We reserve the right to suspend or terminate your account at any time for violation of these Terms or for any other reason at our sole discretion.

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8. Limitation of Liability

To the fullest extent permitted by applicable law, Apache Pizza and its directors, employees, partners, agents, suppliers, or affiliates shall not be liable for:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Any loss of profits, revenue, data, or other intangible losses
  • Any damages resulting from your access to or use of our Services
  • Any unauthorized access to or alteration of your transmissions or data
  • Any third-party content or conduct on our Services
  • Any interruption or cessation of transmission to or from our Services

Maximum Liability: In no event shall our total liability to you for all claims exceed the amount you paid to us in the twelve (12) months prior to the claim.

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9. Disclaimer of Warranties

Our Services are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied, including but not limited to:

  • Implied warranties of merchantability, fitness for a particular purpose, and non-infringement
  • Warranties that our Services will be uninterrupted, secure, or error-free
  • Warranties regarding the accuracy or reliability of any information obtained through our Services
  • Warranties that defects in our Services will be corrected
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10. Indemnification

You agree to defend, indemnify, and hold harmless Apache Pizza, its directors, officers, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, or expenses (including reasonable attorney's fees) arising from:

  • Your use of our Services
  • Your violation of these Terms
  • Your violation of any third-party rights, including intellectual property rights
  • Any content you submit, post, or transmit through our Services
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11. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Republic of Ireland, without regard to its conflict of law provisions.

  • Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Ireland
  • You agree to submit to the personal jurisdiction of the courts located in Dublin, Ireland
  • If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect
  • Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision

Consumer Rights: Nothing in these Terms affects your statutory rights as a consumer under Irish and EU consumer protection laws.

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12. Changes to Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect.

  • Material changes will be communicated via email or prominent notice on our website
  • Your continued use of our Services after changes become effective constitutes acceptance of the new Terms
  • If you do not agree to the new Terms, you should discontinue using our Services
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13. Contact Information

If you have any questions, concerns, or comments about these Terms and Conditions, please contact us:

  • Address: 94 Queen Street, Ireland
  • Phone: +353 1 622 2656
  • Email: [email protected]
  • Website: example.com

Our customer service team is available Monday to Sunday, 11:00 AM to 11:00 PM to assist you with any inquiries related to these Terms.

Questions About Our Terms?

Our team is here to help clarify any aspect of our terms and conditions